Effective Date: November 27, 2024
Welcome to
HandyLink LLC
. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data in compliance with applicable laws and regulations, including the Federal Trade Commission (FTC) guidelines, the General Data Protection Regulation (GDPR), and the California Consumer Privacy Act (CCPA).
1.Refunds & Cancellation Policy
At HandyLink LLC, we strive to deliver high-quality marketing and lead generation services for contractors. To ensure transparency, please review our refund and cancellation policies below.
All payments made for marketing or advertising services are non-refundable once work has begun.Monthly marketing retainers or service plans may be canceled at any time, but will remain active until the end of the current billing cycle.Cancellation requests must be submitted in writing at least 7 days before the renewal date to avoid charges for the next billing period.
All leads delivered through our system are considered billable and non-refundable.If a lead is clearly invalid (fake name, wrong service area, disconnected phone number), you may request a review within 48 hours of delivery. Credits may be issued at our discretion.
Chargebacks initiated without contacting us to resolve the issue may result in immediate suspension or termination of services.We are happy to resolve any concerns directly. Please contact us at [email protected] or call (267) 209-3453.
We collect the following types of personal information:
Contact Information: Name, email address, phone numberFinancial Information: Credit score, wallet balance, unsecured credit line approvalsUsage Data: Information about how you use our services, including interaction data and preferences
We collect information through:
Direct Interactions: When you provide information by filling out forms or communicating with usAutomated Technologies: Through cookies and similar tracking technologies as you interact with our websiteThird Parties: From partners and service providers who assist us in delivering our services
Note: Under some legislations, we may be allowed to process information until you object (opt out), without having to rely on consent. We are happy to clarify the specific legal basis that applies to your situation.
We process your personal information for the following purposes:
Service Delivery: To provide and manage our services effectivelyPersonalization: To tailor our services to your preferencesCommunication: To send updates, newsletters, and marketing materials, where permittedCompliance: To adhere to legal obligations and regulatory requirements
Our legal grounds for processing personal data include:
Consent: When you have given explicit consentContractual Necessity: To fulfill our contractual obligations to youLegal Obligation: To comply with legal and regulatory requirementsLegitimate Interests: For improving our services, provided your rights are not overridden
Under GDPR:
Access – You can request access to your dataRectification – Request corrections to inaccurate dataErasure – Request deletion of your personal dataRestriction – Limit how we process your dataData Portability – Receive your data in a structured formatObjection – Object to processing based on legitimate interests
Under CCPA:
Right to Know – Request details of what personal info we collectRight to Delete – Request deletion of your personal infoRight to Opt-Out – Opt out of any data sales (note: we do not sell data)Non-Discrimination – Exercise your rights without discrimination
To exercise your rights, contact us using the details below.
We may share your personal information with:
Service Providers: Who assist us in operations and deliveryLegal Authorities: Where required to comply with the lawBusiness Transfers: In case of a merger or acquisition
We do not sell personal information to third parties.
We retain your data only as long as necessary for the purposes for which it was collected, including any legal, accounting, or regulatory requirements.
We implement industry-standard security measures to protect your data against unauthorized access, alteration, or disclosure.
If personal data is transferred outside of the European Economic Area (EEA), we ensure that appropriate safeguards (e.g. Standard Contractual Clauses) are in place.
Our services are not directed to individuals under 16. We do not knowingly collect personal information from children under 16.
We may update this Privacy Policy periodically. Any updates will be posted on this page with a new effective date.
If you have any questions or requests regarding your personal data or this Privacy Policy, please contact us:
HandyLink LLC
Address:
95 Jamesway southampton PA 18966
Email:
Phone:
+1 (267) 209-3453
Website:
By using our services, you acknowledge that you have read and understood this Privacy Policy.
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